Feel free to reach out to us!
Find quick answers to common questions
Press & drag to view
LightHouse Chart North America
LightHouse Charts North America chart coverage includes coastlines of the contiguous United States, Alaska, Hawaii, thousands of inland freshwater bodies of water, and the Bahamas. The chart also includes The Great Lakes, British Columbia, The St. Lawrence River, the coastlines of Newfoundland, Nova Scotia, Prince Edward Island, and New Brunswick.
LightHouse Charts brings a level of clarity and control to marine navigation. Created from official hydrographic chart sources, LightHouse Charts offer maximum readability, intuitive navigation, and superior quality. Four distinct color palettes provide the best possible viewing conditions around the clock, and chart symbol controls give your customers the power to customize the charts to their personal preference.
LIGHTHOUSE CHARTS PREMIUM
LightHouse PREMIUM is an annual subscription for LightHouse Chart users valued at $49 per year. The service provides regular chart updates, access to an expanded point of interest library, including local marina data from Marinas.com and Mapbox powered high-resolution satellite imagery.
As a first-year introductory offer, LightHouse PREMIUM features are FREE for all LightHouse Chart purchases through May of 2022.
IMPORTANT Tech Note: Please ensure your customer's Axiom displays are running the latest operating system when using LightHouse Charts. LightHouse Fremantle 3 is required for running LightHouse Charts North America.
FAQs
Product & Usage
1. Is your gear authentic and warranty-backed?
Yes — we are an authorized US dealer for 300+ marine electronics brands. Every order ships with the manufacturer’s full warranty.
2. Are these products beginner-friendly?
Yes. Our products are designed for both seasoned boaters and first-time owners. Each unit ships with a manufacturer manual, and we’re happy to answer setup questions over email.
3. Are these products built for marine conditions?
Yes. Marine electronics are engineered for saltwater spray, vibration, and weather. Check the product specs for IPX waterproof rating and saltwater certifications.
Maintenance & Accessories
1. What maintenance does marine electronics require?
Rinse with fresh water after saltwater exposure, store in a dry place, and follow your manufacturer’s cleaning and storage instructions.
2. Can I buy replacement parts and accessories separately?
Yes — we carry replacement parts, mounts, transducers, cables, and accessories for the brands we stock.
3. Do you provide product manuals or installation guides?
Every product ships with the original manufacturer’s manual. Digital copies and detailed installation guides are typically available on the brand’s website.
Warranty & Guarantee
1. Does my purchase include a warranty?
Yes — every order includes the full manufacturer warranty. Coverage length varies by brand (typically 1–3 years for Garmin, Lowrance, Raymarine, Simrad, Humminbird, Furuno, and others).
2. How do I register for warranty coverage?
Register directly with the manufacturer using your unit’s serial number. Manufacturer registration is the fastest path to warranty support if you ever need it.
3. What does the manufacturer warranty cover?
Defects in materials and workmanship under normal use. Damage from impact, improper installation, or saltwater corrosion (without protection) may be excluded. Check brand-specific terms in your unit’s documentation.
4. Can I extend the warranty?
Some manufacturers offer extended-coverage programs through their registration portals. We don’t sell third-party warranty programs.
Purchasing & Support
1. How fast does my order ship?
Orders placed before 4pm EST Monday–Friday ship the same business day via UPS from our NJ or FL warehouses. Continental US delivery typically takes 3–7 business days for Economy.
2. Do you offer bulk or fleet pricing?
Yes — we offer volume pricing for fleet operators, marinas, dealers, and commercial customers. Email support@marineelectronicsdepot.com with your needs.
3. How can I contact support?
Email support@marineelectronicsdepot.com or call during business hours (Mon–Fri 9am–5pm ET). We’re happy to help with pre-purchase questions, order status, or post-sale support.
Can’t find your answer?
Recently viewed
Last seen items
